How do I enrol my child/ren?
Please see ‘Enrol Now’ Page
How does 'Priority levels' work?
Enrolment is offered to families on the basis of priority.
Priority 1 – Child at Risk (based on ACECQA regulations/award of the state).
Priority 2 – Both parents/guardians work full time and/or english is the second spoken language at home.Priority 3 – One parent/guardian works full time and the other works part time.
Please note if you fail to accept your offer, OR, fail to complete the priority of access section you risk losing your place and will likely be placed at the back of the queue.
What is the difference between casual and permanent booking?
Permanent (Routine) Bookings are for regular attendance at nominated sessions. They are booked in advance and are discounted. Permanent Bookings must be paid for regardless of whether your child attends the booked session or not. Two weeks written notice must be provided to centre management. Casual bookings are made if we have space on an ad-hoc basis and require minimal notice. They carry a higher fee than permanent booking.
How do I accept Offers, Complete the Enrolment Form & Confirm my Booking?
UNDER CONSTUCTION
How do I download the KT Connect app and what is it used for?
How do I re-enrol my child for next year?
We will send out information regarding re-enrolment in November/December of each year via email. Please get in contact with us if you need to be added to our mailing list.
How do I notify that my child/ren are going to be absent?
How do I change my child/ren's permanent day's?
Please email our center director at [email protected] with your:
- Name
- Child’s name
- Days you require
- Whether your child has any medical conditions, allergies, or dietary requirements
- Any other relevant information
We will endeavor to get back to you within 48 hours to confirm your booking.
How do I cancel a permanent position?
Please email our center director via [email protected] with your request. We will endeavor to get back to you within 48 hours.
Please bear in mind that there is a 2 week notice period for permanent booking cancellations.
How do I make a casual booking?
How do I give permission for another person to pick up my child/ren?
To add new contacts through KT Connect:
- First, make sure you have KT Connect downloaded. (For instructions on getting started, click here.)
- Launch the KT Connect App
- On the main page, click on the Hamburger Menu in the top left hand corner
- Select Contacts from the side menu
- Select Add Contact
- Enter the contact’s details, including email and phone number, and select Add Accounts
- Select which account you want the contact to belong to by moving the toggle next to the account name, then Select Account Permissions
- Select any account permissions you want to give the contact by moving the toggle next to each permission, then Select Children. Note: You do not have to give the contact any account permissions.
- Select the children that you want the contact to be associated with by moving the toggle next to the child’s name.
– If no child is selected, but you still want to create the contact, select Create Contact.
– If the toggle is on and children are selected, you will be required to enter the contact’s relationship to the child, then Select Child Permissions. - Indicate if you want the contact to have pick-up permissions for each child on the account by moving the toggle next to the child’s name. Select Create Contact to create the contact as per the permissions given.
What if I am late picking up my child/ren?
Please contact the service ASAP if you are running late to pick up your child/ren. A late fee will be charged to your account according to the charges specified in the late fees section of the Fees Policy.
What documentation do i need to provide if my child has a diagnosed medical condition, allergy or asthma ?
If your child is diagnosed medical condition, allergy or asthma you will need to provide us with action plans. Guardians will also need to complete the Medical Risk Minimisation Form and get the child’s GP/specialist to complete the Medical Management Plan. There are sections on the enrolment form where these document will need to be uploaded by the guardian. If not provided care will be denied.
What are the fees?
The out of pocket cost of care to parents with vary depending on the Child Care Subsidy (CCS) and activity hours a parent is entitled too. To find out more about the Child Care Subsidy please click here.
Fees
Before School Care
Permanent: $16
Casual: $18
After School Care
Permanent: $25
Casual: $29
Vacation Care
Incursion / In-House Days: $80
Excursion Days: $95
Administration & Bond Fee
Administration Fee
Upon being offered a place at the Centre, an initial non-refundable administration fee of
$40 per family must be paid to the Centre.
Payment is deducted using the information supplied to the Centre by the family. (Fat Zebra is the direct debit company currently used by KangarooTime and therefore by Kensington Public school OOSH Care Inc.).
An administration fee of $40 will be deducted from families in the second week of term 1.
Bond Fee
All new families are required to pay a bond to secure the placement. The bond will be in line with the payment cycle selected ($150 per week of payment cycle selected. Weekly=$150, Fortnightly=$300, Monthly=$600). This will be deducted with your first set of fees through your direct debit. Once your child/ren cease care with the Centre, this bond will be credited back to your account to reduce your final childcare bill. If the bond amount exceeds the final childcare bill, the balance will be refunded to your account. Please note, nothing can be returned until your account has been reconciled with Child Care Subsidy (CCS).
What is the Child Care Subsidy (CCS)?
The Child Care Subsidy is the main way the Government assists families with their child care fees.
Our service is approved to offer Child Care Subsidy (CCS) to eligible families and this benefit is paid to the service where the CCS comes off the cost of care. Parents and carers need to have a valid MyGov account and their CRN numbers if they are wanting to claim the CCS. More information can be obtained from the government website by clicking here or on 136 150.
After the enrolment has been setup by the service parents need to accept the enrolment within their MyGov account before the Child Care Subsidy is provided to the service. (See the enrolment process under “Enrolments”)
When are statements issued and How do I pay?
You will receive your weekly statement each week via your nominated email address issued by KangarooTime. To Understand Child Care Statements please click here Understanding your Statement. Payments are then debited Fridays unless otherwise communicated with the centre. Direct Debits can be nominated to be deducted weekly, fortnightly or monthly. Please note that when you receive a statement, it is billed a week in arrears, so is always for the previous week of care.
Will I be charged if my child/ren doesn’t attend their booking?
Full fees apply for all permanent places when your child/ren is not in attendance. Casual places can be cancelled (with over 1 hours notice) without charge.
What are hours of operation?
- Before School Care 7.15 am – 9:00 am Mon to Fri (Excluding public Holidays)
- After School Care 3.00 pm – 6.15 pm Mon to Fri (Excluding public Holidays)
- Vacation Care 7.15 am – 6.15 pm Mon to Fri (Excluding public Holidays)
- OFFICE Hours 11:00am – 2.00pm Mon to Fri (Excluding public Holidays)
Please note that the above hours of operation are strict due to our license. We cannot accept responsibility for children who are dropped off earlier and collected later than these advertised times.
Where are you located?
Kensington Public School OOSH Care Incorporated is located on the premises of Kensington Public School at 77-79 Doncaster Avenue, Kensington NSW 2033. Please click here to view the map of where the centre is located on the school premises.
What should I pack for my child/ren to attend Vacation Care?
Children should come to Vacation Care dressed in Comfortable clothing and appropriate footwear. Pack a change of clothes, a hat, morning tea and lunch and a water bottle. In Winter it is a good idea to pack additional warm layers of clothing.
Children can bring Phones, I-pods, tablets and digital devices however they must be handed into educators upon arrival. Should children and parents need to communicate during the day educators can facilitate this through KPSOOSH Care’s own phone.
What meals are provided to my child/ren?
Before School Care:
- Breakfast is available to children from 7:15 – 8:45 am
After School Care:
- Afternoon tea is served at 3:30 pm
- Late snack is offered at 5:30 pm
Vacation Care:
- Breakfast is available to children from 7:15 – 8:45 am
- Afternoon tea is served at 3:00pm
- Late snack is offered at 5:30pm
* Please note that morning tea and lunch are NOT provided during Vacation Care. Families are required to pack their own morning tea and lunch unless the program instructs otherwise.
What schools do you service?
We provide before and after school care for the children of Kensington Public School and vacation care to primary school-aged children from the broader community.
What do I do if I have concerns or feedback?
Please email our director at [email protected] to discuss any concerns. If the matter is not resolved to your satisfaction, please refer to out family grievance policy. All feedback is important to us and helps to ensure the highest level of care is provided to all our families.
